Product precautions:
1. For better visual effects, the photos and videos of this project are illuminated with additional spotlights, so they may differ slightly from the real thing.
2.Because it is handmade, each new product will have some differences from the promotional photos (such as the shape of the smoke, the color of the mountains, etc.). So each piece is unique!
3. If you place the product in a dark place, the light from the "simulated volcano" will cause the product to darken as a whole, so the best way to display the product is to place it under a certain light source.
4. There are occasional tiny bubbles in the resin work, but it doesn't affect the overall visual effect. Mind buyers please buy carefully.
5. Resin product maintenance:
(1). Do not touch the surface of the product with sharp objects.
(2). Wipe the surface dust with alcohol or water.
(3). Please avoid placing the product in the summer sun for a long time. And it is forbidden to place it in a high temperature environment.
6. This item comes with a small gift "Mini Desk Lamp" for free. If the "Mini Desk Lamp" is damaged during transportation, we will not reissue it, please forgive me!
Due to the limitation of international logistics on the battery, the button battery (model AG3/LR41) of the mini desk lamp needs to be purchased in advance by yourself.
Our freight (standard and expedited shipping) is based on different destinations and package weight. If you need a specific amount, please visit the checkout page and then choose your destination to get a shipping estimate. We are now happy to offer FREE Worldwide Shipping on orders over $198. For a faster shipping service, you can choose from our standard or expedited shipping options. Many factors contribute to delivery time. We strive to ship your product as quickly as possible within the time frame indicated on each product page.
DELIVERY AND SHIPPING
Delivery Time = Processing Time + Shipping Time
PROCESSING TIME
Processing time differs from product to product. All items are made to order and require 1-3 business days to be handmade.
Method Shipping Time Price
Standard Shipping 8-15 business days $7.99
Expedited Shipping 5-7 business days $19
*Please note that the lead time mentioned above does not include production time and does not account for delays caused by suppliers or service and weather disruptions.
DELIVERY INFORMATION
Please note that the delivery address will be taken from the PayPal record (PayPal payment model). If your shipping address is different from your billing address, please specify this during checkout.
The address may be changed before your orders are shipped. However, we are unable to change the shipping method or address once we ship your orders.
TRACKING AN ORDER
You will receive an email confirming that your order has been shipped, providing your shipping tracking number, and providing a direct link to the carrier's package tracking site. If you need further tracking information, please contact us.
IMPORTANT
When the carrier returns an undeliverable package to us due to an address problem, you will be charged for reshipping, if you apply a 30% restocking fee.
TRACKING YOUR ORDER
When your order ships, you will receive an email with a tracking number to follow. You can also check your order information on Track My Order.
ABOUT TAXES AND DUTIES
Shipments from all of our warehouses are not cleared by customs. Therefore, any customs or import duties are charged once the package reaches its destination country. If applicable, these fees must be paid by customers. Customers assume full responsibility for all return shipping charges, customs fees and handling fees if they refuse to accept a package due to import duties or taxes. Please note that due to customs regulations, we cannot declare items purchased as gifts or quote an amount lower than the actual price of the product.
Customer Reviews: Write A Review
Get £2.5 Rewards with 3 steps from centtia:
1 .Please upload photos that you are wearing the dress by order.
2. If your photos are approved, they'll be live on site. And you will get a £2.5 Rewards via PayPal within 1-7 working days.
3. The explanation and right to use the photos will be final in centtia