SHIPPING TIME
Our
freight (standard and expedited shipping) is based on different
destinations and package weight. If you need a specific amount, please
visit the checkout page and then choose your destination to get a
shipping estimate. We are now happy to offer FREE Worldwide Shipping on
orders over $198. For a faster shipping service, you can choose from our
standard or expedited shipping options. Many factors contribute to
delivery time. We strive to ship your product as quickly as possible
within the time frame indicated on each product page.
DELIVERY AND SHIPPING
Delivery Time = Processing Time + Shipping Time
PROCESSING TIME
Processing time differs from product to product. All items are made to order and require 1-3 business days to be handmade.
Method Shipping Time Price
Standard Shipping 8-15 business days $7.99
Expedited Shipping 5-7 business days $19
*Please
note that the lead time mentioned above does not include production
time and does not account for delays caused by suppliers or service and
weather disruptions.
DELIVERY INFORMATION
Please
note that the delivery address will be taken from the PayPal record
(PayPal payment model). If your shipping address is different from your
billing address, please specify this during checkout.
The
address may be changed before your orders are shipped. However, we are
unable to change the shipping method or address once we ship your
orders.
TRACKING AN ORDER
You
will receive an email confirming that your order has been shipped,
providing your shipping tracking number, and providing a direct link to
the carrier's package tracking site. If you need further tracking
information, please contact us.
IMPORTANT
When
the carrier returns an undeliverable package to us due to an address
problem, you will be charged for reshipping, if you apply a 30%
restocking fee.
TRACKING YOUR ORDER
When
your order ships, you will receive an email with a tracking number to
follow. You can also check your order information on Track My Order.
ABOUT TAXES AND DUTIES
Shipments
from all of our warehouses are not cleared by customs. Therefore, any
customs or import duties are charged once the package reaches its
destination country. If applicable, these fees must be paid by
customers. Customers assume full responsibility for all return shipping
charges, customs fees and handling fees if they refuse to accept a
package due to import duties or taxes. Please note that due to customs
regulations, we cannot declare items purchased as gifts or quote an
amount lower than the actual price of the product.
